1. Who we are

These terms are a contract between you and Smits Solutions, trading as Healthy by AI (“HealthyByAI”, “we”, “us”). Smits Solutions is established in the Netherlands.

• Company: Smits Solutions
• Trade name: Healthy by AI
• Chamber of Commerce (KVK): 99934620
• VAT (btw-id): NL005419779B64
• Email: healthybyai@outlook.com
• Contact: our contact page

These terms cover the Healthy by AI website and the Healthy by AI Android app.

2. The service

Healthy by AI is fitness software. It generates workouts with AI and provides related training tools, including saving and reviewing workouts. The output is for your own training. It is general information, not a program prescribed for you by a clinician.

A free plan and paid access are available. The features of each plan are shown in the service at the time you use or buy them.

3. Agreement

You agree to these terms when you create an account, use the service, or buy paid access. Paid access is also covered by the price and period shown at checkout.

Our Privacy Policy explains how we handle personal data. Our Cookie Policy explains cookies. Those pages stay separate from these terms.

4. Accounts

• You must be at least 16 years old.
• The account details you give us must be accurate.
• You keep your login confidential and you are responsible for activity on your account.
• We may suspend or close an account that is used unlawfully, to abuse the service, or in connection with a fraudulent or reversed payment.

5. Paid access

Paid access is a single prepaid period. You choose a month or a year at checkout. We charge that period once through Mollie. We do not renew it and we do not take a further payment unless you start a new purchase yourself.

• The price shown at checkout is the price you pay. It includes btw unless the checkout says otherwise.
• A month adds one calendar month of paid access. A year adds twelve calendar months.
• If you have no paid access on the purchase date, the period starts that day.
• If you already have paid access, the new period is added to the current end date.
• The end date shown in your account is the end of that paid access.
• When the end date passes, the account returns to the free plan.
• If a payment fails, paid access starts only after the payment succeeds.

6. Right of withdrawal

If you are a consumer in the European Union and you buy at a distance, you can withdraw from the purchase within 14 days after the payment, without giving a reason.

You do that in the app. Open Subscription Payment History, select the payment, and submit the refund request. A withdrawal is not sent by email.

7. Refunds and conformity

You can request a refund for 14 days after the payment. Open Subscription Payment History, choose that payment, and submit the refund request there.

• When the refund is completed, that paid period is removed from your end date.
• A billing error, such as a duplicate charge, is corrected after you contact us.
• The digital service must conform to the contract. Statutory rights where it does not conform remain in force.

8. Chargebacks

If you believe a charge is unauthorized, contact us first so we can investigate. We may suspend account access where there is a fraudulent payment risk or an unresolved chargeback.

9. Health and AI output

We do not provide medical advice, diagnosis, or treatment. Workouts are generated automatically and may be wrong, incomplete, or unsuitable for your body.

• You are responsible for how you perform any workout.
• You train within your own limits and use proper technique.
• If you have an injury, a medical condition, or any doubt, consult a qualified professional before you train.
• You use generated workouts at your own risk.

10. License and acceptable use

We grant you a personal, non-exclusive, non-transferable license to use the service for your own training while your account is open. We own the service, the software, and our branding. You keep the training information you submit. You allow us to process that information to provide the service, as described in the Privacy Policy.

You will not:

• share your account or resell access;
• misuse, disrupt, or attempt to break the service;
• copy the service to build a competing product;
• upload content you have no right to use.

11. Liability

Nothing in these terms excludes or limits liability that Dutch law, or the mandatory law of your country of residence, does not allow us to exclude or limit. That includes liability for death or personal injury caused by our act or omission, and your mandatory rights as a consumer.

Where the law allows a limit, our liability for other damage is limited to the amount you paid us for Healthy by AI in the three months before the event. If you used only the free plan, that amount can be zero.

12. Complaints

Send a complaint through our contact page or to healthybyai@outlook.com. We will look at it and reply. You can also take a dispute to the competent court, and you can ask your local consumer authority for help.

13. Applicable law

Dutch law applies to these terms. If you are a consumer who lives in another country of the European Union, you keep the mandatory protections of the law of that country.

14. Changes

We may update these terms. The new version applies from the “Last Updated” date on this page. A paid period you have already bought keeps the terms that applied on the purchase date, except where a change is required by law.

15. Contact

Questions about these terms: healthybyai@outlook.com or our contact page.